Vodafone postal address | Vodafone head office |
---|---|
Vodafone Customer Care PO BOX 2580 Kingston Delivery Centre, Kingston TAS 7050 | 177 Pacific Hwy North Sydney NSW 2060 Australia |
Payment method | How to pay |
---|---|
Direct debit | You can set up and manage your direct debit information through your My Vodafone account. You can choose to have your account credited from a debit or credit card, but choosing a bank account comes with no processing fee |
Online | Choose to pay with a credit or debit card either online or through your My Vodafone account |
Pay by SMS | After paying online at least once and having a card on file, you can pay by SMS by responding “Y” to the payment reminder sent several days before your bill due date |
BPAY | Contact your financial institution and pay using Vodafone’s BPAY Biller Code 52225 and your unique 9-digit reference number found on the bottom of your last bill |
In person | Pay in person at any Australia Post Office |
Send a cheque or money order, along with the payment slip found at the bottom of your latest bill, to: Vodafone Pty Ltd GPO Box 2699 Sydney NSW 1158 |
Subscription Service | Phone Number | Service hours |
---|---|---|
Subscribe to a Vodafone mobile plan | 1300 100 515 | Weekdays 8am to 10pm |
Subscribe to a Vodafone broadband service | 1300 801 122 | Weekdays 8am to midnight |
Complaint submission method | Where to submit a complaint |
---|---|
From your Vodafone phone | 1555 |
From any other phone | 1300 650 410 |
Overseas phone | +61426 320 000 |
[email protected] | |
Online form | Submit your complaint to Vodafone online |
Fax | 1300 308 869 |
Postal address | Vodafone Customer Care PO Box 2580 Kingston Delivery Centre Kingston, TAS, 7050 |